If you are unhappy with our products for any reason you can return the unused, unworn item to us at no charge to you. Simply send us an email at email@example.com explaining the problem and we will send you a postage paid return envelope. Once we receive the item we will refund or exchange, based on your request.
We stand behind the quality of our work. If you find a defect or blemish of any kind with your new Kimkap, simply notify us by email at firstname.lastname@example.org and we will send you a replacement along with a postage paid envelope. Upon receipt of the replacement Kimkap, place the UNUSED, UNWORN kap in the envelope provided and drop in the mail. Include the invoice or confirmation email with a note letting us know if the cap is for exchange or return.